 gave instructions to the banks and payment service providers (PSPs) to delink those numbers, which are inactive or reassigned to prevent fraud and unauthorized transactions.){kind=link}
You might lose your access to UPI starting April 1st in your unregistered mobile number. The National Payments Corporation of India (NPCI) gave instructions to the banks and payment service providers (PSPs) to delink those numbers that are inactive or reassigned to prevent fraud and unauthorized transactions.
Why is this step being taken?
Inactive mobile numbers linked to UPI accounts can cause a major security risk. Many users fail to update their mobile number when they change or deactivate it, leaving their UPI accounts to be misused.
If a number is reassigned to someone else, fraudsters can gain unauthorized access to financial transactions. To solve this problem, banks and digital payment platforms such as Google Pay, PhonePe, and Paytm will now remove inactive numbers from the UPI network as per NPCI’s mandate.
How will banks enforce this rule?
Banks and PSPs will routinely identify and remove inactive or reassigned mobile numbers from the UPI system. Affected users will receive notifications before their UPI services will be suspended.
If a mobile number remains inactive even after multiple warnings from the authority, it will be delinked from UPI to prevent fraud activity. Users can regain access to UPI by updating their mobile number before the given deadline.
Who will be impacted?
- Users who have changed their mobile number but haven’t updated it with their bank.
- Users whose mobile number has been inactive for a long time and isn’t used for calls, SMS, or banking alerts.
- Users who surrendered their number without informing their bank and users whose old number has been reassigned to someone else will be affected by this.
Steps to keep your UPI active
Ensure your mobile number is in use. Check if you’re receiving SMS alerts. Update your registered mobile number through net banking, UPI apps, ATMs, or by visiting your bank branch. To avoid losing access to UPI payments, update your mobile number with your bank before April 1, 2025.
Tiyasa is an enthusiastic journalist with a passion for uncovering the truth and stating them in a compelling story. Whether it's chasing a breaking news story or crafting a deeply researched feature, she believes in the power of words to inform, entertain, and inspire. Apart from writing, she has a passion for learning different languages. When not chasing the deadlines, you can find her engrossed in either books or drama or listening to music, maybe even brainstorming for her next article over a cup of coffee.
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